COMPUTER SERVICES

Custom Training Programs

The value of your investment in technology is only as good as your employee's ability to use it; that is why our training programs are designed to empower your staff with application and system level training presented in clear concise format.

We offer a host of training programs designed for all levels of expertise, taught by experienced trainers and delivered in the comfort of your facility.

On-site Desktop Support

Lacking a Technical Support Staff? Miconetix can provide a support plan to meet your needs, on-site and discounted rates. With Miconetix you get seasoned systems professionals that can quickly troubleshoot and resolved tech support calls. We can custom tailor a package to fit your budget and one that will meet your needs at cost effectively.

Miconetix offers Desktop Support plans for every size organization. The maintenance and support of computing resources requires experienced personnel, savvy in the nuances of properly configuring and supporting desktop resources; at Miconetix that is our strength. For over twenty years we’ve been delivering desktop support to social service agencies and educational institutions. From stand alone system to heterogeneous networks; clients have come to rely on the skill of our technicians as the backbone to their IT support strategy.

Network Management

Technology keeps moving at lightning speed, keeping abreast of system patches, security fixes, and optimal network performance in itself is a full time task; one that most often goes undone. At Miconetix support packages are designed to ensure that your routers, servers and workstations are working optimally when you need them..

Remote Desktop Support

When you need technical support right away, our remote, pay as you go, service is the solution. This service enables our experienced technicians to access your network remotely and securely.

Through constant active monitoring and pro-active support, Miconetix can identify and resolve issues before they become problems.

The Remote Service Center is a perfect fit for Small to Medium sized organizations. With the cost of technical support on the rise this cost effective alternative is a perfect solution; freeing up your staff to support the mission at hand. Immediate response to concerns and problems are addressed within minutes of receiving the service call.